Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSPIM412A Mapping and Delivery Guide
Participate in formal communication processes
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSPIM412A - Participate in formal communication processes |
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Description | This unit describes the performance outcomes, skills and knowledge required to use oral and written communication skills, in processes such as participation in formal meetings, interviews, formal performance appraisals and the associated writing tasks. These tasks are generally covered by accepted conventions within the personal injury management sector.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to job roles within the financial services and personal injury management sectors. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Apply accepted conventions to participation in formal meetings and discussions |
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Element: Take part in formal interviews |
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Element: Write brief reports |
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